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CITY HOTEL MERCATOR FRANKFURT AM MAIN, Frankfurt am Main – A Smart Stay in the City
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Key details
About the Hotel
Mercatorstrasse 38,
Frankfurt am Main,
Germany,
60316,
Hesse
Rooms with essentials
All rooms at City Hotel Mercator include a minibar, satellite TV, and a seating area. Some rooms have a balcony with views of the Frankfurt skyline. Each room has free WiFi, a desk, and an electric kettle. The private bathrooms come with a heated towel rail and free toiletries.
Dining nearby
Restaurants serving German, Chinese, Thai, Japanese, Italian, Mexican, and fusion cuisine are within walking distance. The hotel does not have an onsite restaurant but offers a rich breakfast to start the day.
Central location
The hotel is a 2-minute walk from Musterschule underground station and a 10-minute walk from Konstablerwache Station. The Zeil shopping street, Palmengarten (2 km), and Goethe House (1.5 km) are nearby. The Frankfurt Airport and exhibition center are directly accessible via public transport.
Practical services
The hotel provides a 24-hour reception, express check-in and check-out, luggage storage, and complimentary newspapers. Laundry, dry cleaning, and ironing facilities are available. The multilingual staff assists with guest needs.
Safety and comfort
Safety features include a fire extinguisher, smoke detector, and first aid kit. Rooms are equipped with heating, alarm clocks, and flat-screen TVs. The hotel is smoke-free and caters to both business and leisure travelers.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
EUR 12 per day
Baggage storage
24-hour services
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Business
Fax/Photocopying
Children
Cribs
Room features
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Mercatorstrasse 38,
Frankfurt am Main,
Germany,
60316,
Hesse
Map view
street view
Mercatorstrasse 38,
Frankfurt am Main,
Germany,
60316,
Hesse
City landmarks
Square
Romer
1.0
mi
Zoo
Frankfurt Zoological Garden
3300 ft
Neue Mainzer Str. 52 - 58
Main Tower
1.3
mi
Shopping Area
Zeil
1.0
mi
Museums
Goethe House
1.0
mi
Church
Cathedral of St. Bartholomew
4700 ft
Museums
MMK Museum of Modern Art
1.0
mi
Museums
Stadel Museum
1.4
mi
Zeil shopping street
4700 ft
Museums
Schirn Art Hall Kunsthalle
1.0
mi
Market
Kleinmarkthalle
1.0
mi
Church
Pauls Church
1.0
mi
Opera House
Alte Oper
1.0
mi
Eschenheimer Tor 1
Eschenheimer Tower
2800 ft
Justinianstr. 5
Holzhausenschlosschen
3200 ft
Botanical Garden
Palmengarten
1.4
mi
Bridges
Iron Bridge
1.0
mi
Frankfurt
Fressgass
1.3
mi
Museums
Museum for Communication Frankfurt
1.3
mi
Museums
Historical Museum
1.0
mi
Rothschildpark
Ring der Statuen
4900 ft
Museums
German Film Museum
1.0
mi
Museums
Cathedral Museum
4700 ft
Church
Rent a tree an der Liebfrauenkirche
3600 ft
Schoene Aussicht 2
Portikus
4700 ft
Fahrtor 1
Haus Wertheym
1.0
mi
Fahrgasse / Tongesgasse
Staufenmauer
2800 ft
Berger Strasse
Berger Strasse
1.2
mi
Zeil 112-114
Zeilgalerie
1.0
mi
Nearby
Parks
Bethmannpark
500 ft
Restaurants
Chi Chi Thai
1400 ft
Berger Str. 10 Bornheim
Pizzeria Il Cavallino
1200 ft
Koselstr. 46
Taste of India
1500 ft
Berger Str. 14
Lolli Eis
1500 ft
Bornheimer Landstrasse
Suppengrun
1800 ft
Berger Str. 26
V'uisine
2000 ft
Wielandstrasse 61
Cafe Bar Switchboard
1900 ft
Alte Gasse 36
Phoenix Tea
1600 ft
Friedberger Landstr. 82
Trando
1700 ft
Wielandstrasse 1
Pizzeria Peppe
2000 ft
Eckenheimer Landstr. 80
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
clean
friendly staff
no view
standard amenities
8.2/10
Great
Rooms
7.3
Location
8.9
Service
8.0
Dining
7.6
Guest reviews
8.2/10
based on 10 reviews
3/5
based on 143 reviews
7.4
7.4/10 based on 688 reviews
#192 of 276 hotels in Frankfurt based on Tripadvisor
Frank
United States of America,
June
2024
8.2/10
I had a pleasant stay at the hotel. The rooms, although a bit small, were functional and provided all the necessary facilities for a short stay. The hotel is located conveniently near public transportation and shopping areas, making it a great base for exploring the city. The dining options were decent but could have been more varied. Overall, it offered good value for the price.
Rooms
8.0
The rooms overlooked the car park, ensuring a quiet atmosphere. They were a bit small but considerably spacious, providing all the necessary amenities.
Service
9.0
I found the service at the hotel to be a joy to deal with. The staff was very pleasant, accommodating, and helpful both before and during my stay.
Location
9.0
The hotel's location is perfect, just a short walk from major shopping streets and public transportation. It's ideal for exploring the city center and accessing various amenities.
Dining
7.0
The dining experience was satisfactory with a buffet offering, although it lacked some variety. The pricing was fair for the provided options.
Facilities
8.0
The hotel facilities met my needs for a short stay. They had everything required for a comfortable visit.
Harry
United States of America,
January
2024
7.4/10
My stay at the hotel was pleasant overall. The location was convenient, surrounded by nice restaurants and close to the city center, but the cleanliness of the rooms left something to be desired. The service was friendly and helpful, adding to the positive experience.
Rooms
6.0
The room was not very clean, and the beds were not as expected. It was close to the communal stairs.
Service
8.0
The staff was friendly and provided useful information whenever we needed it.
Location
9.0
The hotel was nicely located near various restaurants and bars, which was convenient for dining options.
Dining
7.0
The breakfast had a decent spread, but could use more variety to improve the dining experience.
Facilities
7.0
Barry
United States of America,
December
2023
8.0/10
The hotel is in a convenient location, just two minutes from the 'musterschole' station and a short walk to the famous Zeil street. The rooms are clean and tidy, offering decent comfort. The service was mostly positive, with a setback due to one staff member. The dining options were good but not included in the room rate. The location is great for shopping and close to historical sites.
Rooms
8.0
The rooms at the top floor were clean, tidy, and comfortable with a decent shower.
Service
7.0
The staff was kind and very helpful, with the exception of one member causing an issue.
Location
9.0
The hotel is perfectly situated close to the main street of Zeil for shopping and historical exploration. It's in a nice residential neighborhood.
Dining
8.0
The dining quality was good with a nice variety, but meals were not included in the room rate.
Facilities
8.0
The hotel offers high-quality dishes and hot water, ensuring a comfortable dining experience.
David
United States of America,
November
2023
7.6/10
My stay at the hotel was a mixed experience. The location was great, close to the city center and with easy access to transportation, but the lack of air conditioning made the room hot and stuffy. The service was top-notch, with helpful and informative staff. The dining options were decent but could use more variety. Overall, a good value for the price paid.
Rooms
7.0
The room was extremely hot and stuffy due to being close to the communal stairs and over the restaurant, with no air conditioning.
Service
9.0
The staff was very helpful and kind, providing useful information and accommodating our requests promptly.
Location
8.0
The location was great, in the city center with easy access to transportation and within walking distance to various attractions.
Dining
7.0
The dining experience was okay, offering typical B&B fare that was nice, fresh, and clean but could have had more variety.
Facilities
7.0
The facilities were satisfactory but lacked air conditioning in the room.
Robert
United States of America,
October
2023
7.6/10
The hotel offers spacious rooms with comfortable beds but lacks cleanliness in hidden areas. The service is friendly and helpful, especially in navigating the busy city surroundings. The location is excellent, providing easy access to public transport and nearby commercial areas. The dining experience is satisfactory but may not be included in the room price. Overall, a decent option for a convenient stay in Frankfurt.
Rooms
7.0
The rooms are spacious with a comfortable bed and a nice shower but could be cleaner, especially in hidden spots.
Service
8.0
The service staff is friendly and helpful, offering useful information about the city and amenities.
Location
9.0
The hotel's location is great, with easy access to public transport and nearby shopping and dining options.
Dining
7.0
The dining options are decent, but additional charges may apply, not included in the room rate.
Facilities
7.0
The facilities are adequate, meeting basic needs for a comfortable stay.
Jason
United States of America,
October
2023
8.8/10
My stay at the hotel was delightful. The rooms were spacious with a comfortable bed and a nice shower, overlooking the quiet car park. The service was exceptional, with one staff member going above and beyond to provide us with useful information. The location was fantastic, just a short distance from the city center. The dining experience was satisfying, especially with the buffet-style breakfast. The facilities were top-notch, offering everything we needed for a pleasant stay.
Rooms
8.0
The room was a decent size with two comfortable single beds pushed together and adequately furnished.
Service
9.0
The staff was nice, friendly, and very helpful. Check out at 12:00 was no issue, making our stay hassle-free.
Location
9.0
The hotel is located in a nice area, just one stop away from Konstablerwache. It's convenient to reach the S-bahn and Zeil Street on foot.
Dining
9.0
The dining experience was extraordinary, with a variety of options from cheese and meat to fresh Mediterranean dishes. The buffet-style breakfast set us up perfectly for exploring the Christmas markets.
Facilities
9.0
The facilities at the hotel were impressive, offering everything we needed for a comfortable stay.
clean
no view
Eli
United States of America,
September
2023
7.8/10
I couldn't believe how such a nice room could cost so little. The room needed a deep clean, but it was a little bit small. However, being fairly quiet as it overlooked the car park was a plus.
Rooms
7.0
The room needed a deep clean and was a bit small, but it was quiet overlooking the car park.
Service
7.0
The services offered were excellent, thanks to the friendly staff. However, one member's behavior stood out negatively despite the overall functional service.
Location
9.0
The location was perfect, just minutes away from 'musterschole' station and a short walk from the famous Zeil street. It's in a nice residential area near the city center.
Dining
8.0
The dining experience was rich with self-service buffet style offerings like cheese, meat, cereal, yogurt, toast, juice, and coffee. It set me up nicely for a day at the Christmas markets.
Facilities
8.0
The dining facilities were high-quality, and the buffet style was a great start to the day.
Quality Breakfast
Room Size
Harold
United States of America,
August
2023
7.2/10
My stay at the hotel was quite satisfactory. The rooms, although lacking an air conditioner, were really big and roomy with a fridge and nice bathroom. The service was friendly overall, with some areas for improvement. The location was perfect, just a short walk from various attractions. The dining experience was good overall, though some aspects needed advance booking. The facilities were functional, though a bit dated.
Rooms
7.0
The rooms were really big and roomy with a fridge and nice bathroom. They lacked air conditioning but had a fan in case of need. The writing table was a bit small if you are here on business. The room was OK and adequate.
Service
6.0
The service was friendly overall, and I encountered no major issues during my stay. The housekeeping was efficient. However, some staff members were unfriendly and not always readily available.
Location
9.0
The location was perfect, just a short walk from the 'musterschole' station and the famous Zeil street. It is very convenient for exploring the main attractions and shopping areas.
Dining
8.0
The dining experience was pleasant and fulfilling. The buffet style breakfast set me up nicely for the day. However, some dining options needed to be booked in advance at an extra cost.
Facilities
6.0
The facilities were rather old but functional. They met my basic needs during the stay.
convenient location
limited writing table
Sam
United States of America,
July
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were spacious and comfortable, equipped with a fridge and a nice bathroom. However, the noise from outside could be a bit bothersome due to the small windows with only one pane. The service was friendly and helpful, and the location was convenient, just a short walk from major attractions.
Rooms
8.0
The rooms were really big and roomy with a fridge and nice bathroom.
Service
9.0
The service was friendly and very helpful.
Location
9.0
The location was great, just a short walk from major attractions.
Dining
Facilities
Edward
United States of America,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were clean but needed some maintenance, and the location was convenient, although it lacked direct access to the airport. The service was friendly and helpful, and the dining options were decent but required an additional fee. However, the facilities were somewhat dated and not as impressive as expected for the price.
Rooms
7.0
The rooms were clean but had holes in the wall and needed painting.
Service
8.0
The service staff were quite polite and helpful.
Location
9.0
The location was perfect for exploring the city center and public transport.
Dining
7.0
The dining experience was good but required a booking with an additional cost per person.
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